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Cookies notice
We use standard technology called 'cookies' on this website. A cookie is a small data file that is stored on your computer's hard drive by your web browser when you access a website.
Cookies enable us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to show us the most popular areas of our website. They allow us to enrich your experience of using the website and make it more user-friendly.
Cookies can collect personal-identifiable information such as data entered through a web form, or login details. Please note, if you do turn off cookies, this will limit the service that we are able to provide to you and may affect your visitor experience.
Types of cookies
We use the following types of cookies on LloydsPharmacy.com:
Strictly necessary
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
Performance cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
Functional cookies
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
Marketing cookies
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Session cookies
Session cookies enable us to keep track of your movement through the website and allow you to use the site quickly and easily without having to re-enter information. For example, they allow us to remember what you add to your shopping basket to enable you to transact without having to re-enter all your choices again at the checkout. Without session cookies, a new page would not recognise your past activities on all prior pages and your shopping basket would always remain empty.
Persistent cookies
Persistent cookies help us remember your settings for each time you visit. They enable us to authenticate who you are once you register and to remember your preferences the next time you visit the site. This gives you faster and more convenient access each time you visit our site.
Third Party cookies
We may use cookies that are set by a partner company to enable us to track user browsing habits to help us to improve how the site runs and to personalise it for your user experience. Third party cookies also facilitate campaign delivery through advertisements and email activity as well as providing analytical reporting for our website.
We use tracking technologies such as pixels in our email communications to enhance your experience and improve our services. Tracking pixels are tiny, invisible images embedded in our emails that allow us to collect certain information when you interact with our emails. For more information on how we use and protect your data, please visit our Privacy Notice.
Removing and disabling cookies
You can change your cookie preferences at any time by clicking ‘Select Cookie Preferences’ at the bottom of the page. Please note, if you do turn cookies off this will limit the service that we are able to provide to you and may affect your experience of our website. While you will still be able to browse around the site, the functions that allow you to add items to your basket, set up a new account or access an existing account will not be available.
If you prefer, you can set your browser to disable or reject them. This will mean that no website will be able to place cookies on your computer. You can do this by adjusting the preferences within your browser. Each internet browser is different, so check the ‘help’ menu on your browser to learn how to change your cookie preference or visit www.allaboutcookies.org for further information on cookies and how to switch them off.
To find out more about how we use your information, see our Privacy Notice.
What cookies do we use?
Necessary cookies
| Name | Description | Hostname | Vendor | Expiry |
|---|---|---|---|---|
| keep_alive | Used in connection with buyer localization | lloydspharmacy.com | 1 hour | |
| secure_customer_sig | Used by Shopify in connection with customer login. | lloydspharmacy.com | 365 days | |
| localization | This cookie is used to store an interface language. | lloydspharmacy.com | 365 days | |
| _cmp_a | Used by Shopify for managing customer privacy settings. | .lloydspharmacy.com | 1 day | |
| _tracking_consent | Used by Shopify to store a user's preferences if a merchant has set up privacy rules in the visitor's region. | .lloydspharmacy.com | 365 days | |
| _secure_session_id | Used by Shopify in connection with navigation through a storefront. | lloydspharmacy.com | 30 days | |
| Cart | lloydspharmacy.com | 14 days | ||
| cart_ts | lloydspharmacy.com | 14 days | ||
| cart_sig | Used by Shopify in connection with checkout. | lloydspharmacy.com | 14 days | |
| cart_currency | Used by Shopify to show the content of your cart in the right currency | lloydspharmacy.com | 14 days | |
| cookiehub | Used by CookieHub to store information about whether visitors have given or declined the use of cookie categories used on the site. | .lloydspharmacy.com | CookieHub | 365 days |
Analytical cookies
| Name | Description | Hostname | Vendor | Expiry |
|---|---|---|---|---|
| _shopify_y | Shopify analytics. | .lloydspharmacy.com | 365 days | |
| _orig_referrer | Used by Shopify to track landing pages. | .lloydspharmacy.com | 14 days | |
| _landing_page | Used by Shopify to track landing pages. | .lloydspharmacy.com | 14 days | |
| _shopify_s | Shopify analytics. | .lloydspharmacy.com | 1 hour | |
| unique_interaction_id | .lloydspharmacy.com | 1 hour | ||
| _ga | Contains a unique identifier used by Google Analytics to determine that two distinct hits belong to the same user across browsing sessions. | .lloydspharmacy.com | 400 days | |
| _ga_ |
Contains a unique identifier used by Google Analytics 4 to determine that two distinct hits belong to the same user across browsing sessions. | .lloydspharmacy.com | 400 days | |
| YSC | This cookie is set by YouTube video service on pages with YouTube embedded videos to track views. | .youtube.com | Session |
Marketing cookies
| Name | Description | Host name | Vendor | Expiry |
|---|---|---|---|---|
| _shopify_sa_t | Shopify analytics relating to marketing & referrals. | .lloydspharmacy.com | 1 hour | |
| _shopify_sa_p | Shopify analytics relating to marketing & referrals. | .lloydspharmacy.com | 1 hour | |
| _gcl_au | Used by Google AdSense to understand user interaction with the website by generating analytical data. | .lloydspharmacy.com | Google Advertising Products | 90 days |
| test_cookie | Used to check if the user's browser supports cookies | .doubleclick.net | Google Advertising Products | 1 hour |
| IDE | Used by Google's DoubleClick to serve targeted advertisements that are relevant to users across the web. Targeted advertisements may be displayed to users based on previous visits to a website. These cookies measure the conversion rate of ads presented to the user. | .doubleclick.net | Google Advertising Products | 390 days |
| VISITOR_INFO1_LIVE | Set by YouTube and used for various purposes, including analytical and advertising. | .youtube.com |
180 days | |
| VISITOR_PRIVACY_METADATA | .youtube.com | 180 days |
Advertising on other websites
This type of advertising is designed to provide you with a selection of products based on what you're viewing on LloydsPharmacy.com, which are presented to you when you visit other selected websites. The adverts may highlight alternative styles and colours as well as products from other categories deemed relevant to your browsing history. The technology behind these adverts is based on cookies.
How to contact us
Telephone: 020 7989 9888
Email: data.protection@lloydsonlinedoctor.com
Mail: Data Protection Officer, Expert Health Limited, Mezzanine Floor, 50-54 Wigmore Street, London W1U 2AU.
